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Frequently Asked Questions
We appreciate you taking the time to do you research and read our frequently asked questions. We hope that this answers most of your questions before arriving to the salon. Should you have any additional questions that are not listed below, please feel free to call the salon.
How Do I Prepare For My Hair Visit?
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We ask that you come with your hair recently washed (day 1 or 2)
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No tangles, matting at roots, knots, etc. If extensive detangling in salon is required that takes longer than 5 min. then the appointment will have to be rescheduled and subject to a late rescheduling fee.
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Come in with your hair 100% dried either air dried or diffused styled (however you normally style your curls with or without product) so we can get an idea of your current styling results.
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Hair should be in natural curls/wash and go style out (not straightened, no braid outs, no twist outs, etc)
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Prior to your appointment, it’s best to let your hair hang loosely and avoid ponytail holders, headbands, or clips, etc.
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Please come in with a couple of inspiration pictures. It will give us a better visual of what direction you would like to go in with your session.
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Though there is a card on file to secure the appointment, a physical/digital card does need to be present at time of checkout. We do not carry change, cash payments have to be exact. Card payment highly encouraged. (Some stylists accept NFC payments, Apple Pay, Google Pay, etc.)
Cancellation/Rescheduling/Late Policy?
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Please give us 24hr notice for cut/style cancellations or rescheduling (48hrs for color) needs so that we may have time to get others in from the waiting list.
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If 24hrs notice is not given a late cancel/reschedule fee of 50% will be charged of your appointment scheduled.
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If a NO SHOW occurs, you will be charged 100% of your service scheduled.
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If you are running late please give us a call to notify your stylist directly (do note that if you are running behind longer than 10 min we may have to reschedule but will do our best to provide your service with the remaining time allotted) ​​
How Much Is A Curly Cut?
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We offer services for men, women, and children 2 years and older.
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We offer curly cuts, color, and natural curly style options.
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Service price varies between stylists. Please check out the book now tab for prices listed.
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Cuts/trims/cleanups/shape ups/dusting all fall under the curly cut price.
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Color services varies with each stylist. Will need to contact your preferred stylist directly to get an accurate estimate for color services since it depends on various hair factors and desired outcome.
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If you would like a list of all services and price points for each stylist or would like to contact them regarding booking information, their info can be found in the "Book Now" tab then choose "Select To Learn More" on their respective profiles for their bio or online booking links.
What Is A Curly Cut?
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Mostly a dry cut process specifically for curls/waves/coils.
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We incorporate many curly cutting techniques tailored for each client (ex: devacut, rezocut, etc)
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Appointment includes detox/clarifying treatments, deep conditioning treatments, cut, curly styling of natural hair, and curl coaching.
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We can exclude any part of the service as requested. Do note, pricing will remain the same.
How Often Should I Get A Cut?
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We suggest 3 months but because everyone's situation is different some may need to come in before the 3 month mark or later.
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We don't suggest waiting longer than 6 months.
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If you are wanting to grow your hair out, we can customize the cut to maintain length and reshape.
What Kind Of Hair Products Do You Use?
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The main line we use is Innersense Organic Beauty along with a few other products from 4 other lines.
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Innersense is a clean, organic, water soluble hair product line.
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They are sulfate free, silicone free, paraben free, and synthetic fragrance free
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High quality, very concentrated (so lasts a while in comparison), conscious chemistry, professional performance, and healthy hair care line that will continued use over time delivers even greater benefits/results.
