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Frequently Asked Questions

We appreciate you taking the time to do you research and read our frequently asked questions. We hope that this answers most of your questions before arriving to the salon. Should you have any additional questions that are not listed below, please feel free to call the salon.

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How Do I Prepare For My Hair Visit?

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  • Come in with your hair in its natural texture. Little to no product.​​

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  • No deep matting at roots, knots, etc. 

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  • Please come in with a couple of inspiration pictures. It will give us a better visual of what direction you would like to go in with your session.

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  • Though there is a card on file to secure the appointment, a physical/digital card does need to be present at time of checkout. We do not carry change, cash payments have to be exact. Card payment highly encouraged. Tap payments accepted (NFC: Apple Pay, Google Pay, etc.)​​

Cancellation/Rescheduling/Late Policy?

  • Please give us 24hr notice for cut/style cancellations or rescheduling (48hrs for color) needs so that we may have time to get others in from the waiting list.

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  • If 24hrs notice is not given a late cancel/reschedule fee of 50% will be charged of your appointment scheduled.

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  • If a NO SHOW occurs, you will be charged 100% of your service scheduled.

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  • Do note that if you are running late longer than 10 min we will do our best to provide your service with the remaining time allotted otherwise a 50% late cancel/reschedule fee will be implemented.​​

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How Much Is A Curly Cut?

  • We offer services for men, women, and children 2 years and older. (for children, they must be able to sit for entire appointment without issue or crying otherwise service will be stopped and a fee will incur. If you are unsure your child will be ok, we advise waiting until future date when they will be ok)

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  • We offer curly cuts, color, and natural curly style options.

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  • Service price varies. Please check out the "Book" tab for prices listed.

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  • Times listed on services are estimates. Some clients may take less time and others more time. All is dependent on the hair characteristics and outcome requested.​​

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  • If you would like a list of all services, select the "Book" tab.

What Is A Curly Cut?

  • Mostly a dry cut process specifically for curls/waves/coils.

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  • We incorporate many curly cutting techniques tailored for each client (ex: devacut, rezocut, cado cut, etc)

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  • Appointment option available which includes detox/clarifying treatments, deep conditioning treatments, cut, curly styling of natural hair, and curl coaching. 

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How Often Should I Get A Cut?

  • We suggest 3 months but because everyone's situation is different some may need to come in before the 3 month mark or later.

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  • We don't suggest waiting longer than 6 months.

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  • If you are wanting to grow your hair out, we can customize the cut to maintain length and reshape.

What Kind  Of Hair Products Do You Use?

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  • The main line we use is Innersense Organic Beauty along with a few other products from 4 other lines.

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  • Innersense is a clean, organic, water soluble hair product line.

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  • They are sulfate free, silicone free, paraben free, and synthetic fragrance free

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  • High quality, very concentrated (so lasts a while in comparison), conscious chemistry, professional performance, and healthy hair care line that will continued use over time delivers even greater benefits/results.

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